Returns Policy

We hope that you are completely satisfied with your Yumbox products. If for some reason you are not satisfied, you can return your order within 30 days of purchase date for a full product-refund, shipping charges will not be refunded. Returned items must be in new and unused condition with original packaging. We do not accept returns of used products unless they have a manufacturer defect. Items that are damaged due to human misuse and gravity (i.e., dropped and broken) or damaged from regular wear & tear are not considered defective and are not eligible for refund. Please see Yumbox Warranty. If you suspect your item may be defective, please contact us at help@yumboxlunch.com with your order number and details of the suspected defect.

Refunds and Returns

If you would like to make a return and you are within 30 days of purchase, please include your order number and return your item(s) in protective packaging to:

Yumbox
P.O. Box 741
Buckingham, PA 18912

if using UPS or other carrier that requires a non P.O. address:

Yumbox
4657 York Road #741 Buckingham, PA 18912

upon receipt and examination, your purchase will be refunded.

If you did not purchase your Yumbox items on www.yumboxlunch.com, please contact us at help@yumboxlunch.com for assistance.

International customers:

We do not ship internationally. If you live outside the US and purchased Yumbox while in the US or through a friend in the US, please note that we cannot make exchanges and we cannot issue refunds. We have many retailers worldwide. Please see our Retailer List for Yumbox near you. Thank you.

Shipping

Standard Shipping is 4-6 business days. You will receive an email with tracking once your order is in the hands of a carrier. All Yumbox orders are fulfilled by Amazon. By partnering with Amazon we are offering our customers the best shipping prices, delivery options and trusted service. Yumbox ships within the U.S. only.

Yumbox Warranty

Yumbox guarantees items purchased on www.yumboxlunch.com for a 1-year period from the date of purchase. Normal wear and tear, abuse or negligent care are not covered. Limited to customers within the US only. Please find Yumbox Warranty here.